Terms and Conditions
Last Updated: September 25, 2026
Welcome to Delta Grout Cleaning LLC. These Terms and Conditions apply to the use of our website and the residential or commercial services provided by Delta Grout Cleaning LLC. By requesting, scheduling, approving, or receiving our services, you agree to these Terms and Conditions.
1. Services
Delta Grout Cleaning LLC provides professional tile, grout, shower, and natural stone cleaning, restoration, sealing, and maintenance services.
Services may include, depending on the project:
• Tile and grout deep cleaning
• Grout sealing and Color Seal application
• Grout repair and re-grouting
• Epoxy grout and joint restoration
• Shower cleaning and restoration
• Natural stone cleaning, honing, polishing, and sealing
• Granite and marble countertop restoration
• Other related tile, grout, and stone restoration services
The exact scope of work for each project will be described in the estimate, invoice, or other written communication provided to the customer.
2. Estimates and Scope of Work
Estimates are based on the information, measurements, photographs, site conditions, and project details available at the time the estimate is prepared.
Pricing or the scope of work may require adjustment if conditions discovered during the service differ materially from the information originally provided.
Any additional work outside the approved scope may require customer approval and may result in additional charges.
Results may vary depending on the age, condition, material, previous treatments, staining, damage, installation quality, and maintenance history of the surface being treated.
3. Scheduling and Access
Customers are responsible for providing reasonable access to the areas where services will be performed.
The work area should be reasonably clear of personal belongings, fragile items, and other objects that could interfere with the service.
Delta Grout Cleaning LLC may assist with moving certain items when practical, but customers should remove valuable, fragile, or sensitive belongings before work begins.
Appointment times are scheduled in good faith. Arrival or completion times may occasionally vary because of traffic, previous projects, unexpected site conditions, weather, or other circumstances beyond our reasonable control.
4. Payment
Unless otherwise agreed in writing, payment is due upon completion of the approved service.
Accepted payment methods may include cash, check, Zelle, Venmo, and credit or debit card. Card payments may be subject to an additional processing fee when disclosed before payment.
Customers are responsible for reviewing the completed work and communicating any concerns as soon as reasonably possible.
5. Cancellations and Rescheduling
Customers should provide at least 24 hours’ notice when canceling or rescheduling an appointment whenever possible.
Repeated last-minute cancellations, missed appointments, or situations in which our technicians cannot reasonably access the property may result in a cancellation or rescheduling charge if such a charge was disclosed in advance.
Delta Grout Cleaning LLC reserves the right to reschedule a service when necessary because of unsafe conditions, weather, equipment issues, emergencies, or other circumstances that could affect the safe or proper completion of the work.
6. Customer Responsibilities
Customers are responsible for informing Delta Grout Cleaning LLC of any known problems that may affect the service, including loose tile, cracked surfaces, leaks, previous coatings, damaged grout, unstable installations, or other existing conditions.
Customers should follow all care, drying, curing, and maintenance instructions provided after service.
Failure to follow recommended curing times or maintenance instructions may affect the performance or durability of the completed work.
7. Existing Conditions and Service Results
Tile, grout, stone, and related surfaces may contain pre-existing damage or conditions that are not caused by the cleaning or restoration process.
These may include cracks, loose material, discoloration, staining, etching, improper installation, moisture problems, structural movement, deterioration, or previous repairs.
Delta Grout Cleaning LLC will use reasonable professional care when performing services but cannot guarantee that every stain, defect, discoloration, or pre-existing condition can be completely removed or corrected.
Natural stone and other materials may also vary naturally in color, texture, finish, porosity, and appearance.
8. Warranty
Delta Grout Cleaning LLC provides a one-year warranty on applicable materials and workmanship performed by our company, unless otherwise stated in the estimate or invoice.
If a problem related to covered workmanship or materials is reported during the warranty period, Delta Grout Cleaning LLC will evaluate the affected area and, when covered, perform reasonable corrective work at no additional labor or material charge.
The warranty does not cover damage or failure caused by structural movement, water intrusion, plumbing problems, improper maintenance, harsh chemicals, misuse, third-party work, accidents, normal wear, or conditions outside the scope of the original service.
Warranty coverage applies only to the specific work performed by Delta Grout Cleaning LLC.
9. Limitation of Liability
Delta Grout Cleaning LLC is not responsible for pre-existing damage, hidden defects, structural issues, plumbing problems, moisture intrusion, improper installation, or deterioration unrelated to the work performed by our company.
To the extent permitted by applicable law, Delta Grout Cleaning LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.
Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.
10. Website Use and Content
The content on this website is provided for general informational purposes regarding Delta Grout Cleaning LLC and its services.
Website content, including text, graphics, photographs, logos, and other materials owned by Delta Grout Cleaning LLC may not be reproduced, distributed, or used commercially without permission, except as permitted by law.
You may not use our website for unlawful, fraudulent, abusive, or disruptive purposes.
11. Privacy
Personal information submitted through our website, estimates, communications, or service requests is handled according to our Privacy Policy.
We may use trusted third-party providers for website hosting, communications, scheduling, payment processing, analytics, or other business functions.
Payment card information, when applicable, may be processed by third-party payment processors and is subject to their applicable terms and privacy practices.
12. Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by third parties.
Delta Grout Cleaning LLC is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
13. Changes to These Terms
Delta Grout Cleaning LLC may update these Terms and Conditions from time to time.
Changes will become effective when the revised Terms are posted on this website with an updated “Last Updated” date.
14. Governing Law
These Terms and Conditions are governed by the laws applicable in the State of Texas, without regard to conflict-of-law principles.
15. Contact Us
If you have questions about these Terms and Conditions, you may contact us:
Delta Grout Cleaning LLC
Telephone: +1 (832) 469-9473
Email: Contact@deltagroutcleaning.com
Website: deltagroutcleaning.com